Customer Services :

We serve … our employees, our customers, our families and our community.

• We serve through the company’s commitment to long-term growth and sustainability. We have been in business for 50 years and our planning mindset is to prepare and adapt for the next 50 years.

• We serve by being profitable. Securing jobs, paying taxes, providing needed services and donating to the community, for several generations.

• We serve by taking interest, on a personal level, the physical health of our crew through required vacations, providing short term disability insurance, requiring monthly safety reporting comments from our technicians, using a monthly safety check sheet to monitor environmental requirements, having an open-door policy to management and the owners, and through daily constant personal contact (working closely together) emphasizing good communication and teamwork.

• By taking a personal interest in individual customers; meeting them for a meal, helping them with transportation to appointments, helping them find newer cars or helping them in purchasing new cars. Visiting clients that are in need.

• We train and employ tech-school students in a co-op program offering the students an entry-level position in their chosen field, offering them a 'leg up' on their peers as they make their way toward becoming Certified Technicians.

• We are currently implementing industry-leading programs to reduce our environmental impact.

• We maintain high levels of training. Technicians look for every opportunity to stay at the leading edge of their craft. Management also continues training in various classes for employee relations and the garage industry working for their AMI Accredited Automotive Manager certificate and beyond.